28 December 2008, 22:00hrs - 04:00hrs (extended until further notice)
We will be migrating our Hong Kong data center racks to another data center facility. There are two main reasons for this migration. Firstly, the current facility in Chai Wan has limited further room for expansion. Secondly, because of the space constraint, our landlord is increasing our space rental cost by 100%, a large chunk of which would have to be passed on to you, our customers. Given the factors above, we decided on this migration. The migration exercise will be conducted on:
Date range of maintenance: Sunday, 28 December 2008
Time range of maintenance: 22:00 hrs to 04:00 hrs (extended until further notice) (HKT)
Kindly informed that there will be no IP address change to the servers. All the servers will use the same IP addresses in the new data center facilities, after the migration.
Please find below the process of the server migration:
(1) At the scheduled time, all customers will shutdown all the servers.
(2) We will move all the servers and our network equipments to the new data center.
(3) We will mount and boot up all the network equipments and the servers.
During the maintenance period, we will need you to shutdown your server(s) before we unmount and migrate the server(s) physically to the new location. You may shutdown your server(s) between [2200 to 2215 hrs HKT]. Please shutdown your servers before [2215 hrs HKT] since we will start powering down and unmounting all the servers at [2215 hrs HKT]. We expect the whole process to take approximately 2.5 hrs but have stipulated a longer maintenance time to cater for unforseen circumstances.
If you wish, you can also request us to shutdown your server(s) for you. If this is the case, please provide us with the necessary root or Administrator password for us to login to the server, and shutdown the server. Please also let us know if you need us to start any processes upon booting up your server(s). You will need to provide us with the password prior to the migration.
Should you require further information with regards to this maintenance exercise, you can also send an e-mail to hongkong@webvisions.com, and put "Hong Kong Migration" on the subject line.
Update at 03:45hrs: Due to some unforseen circumstances, we would need to extend the maintenance window period until 06:00hrs. Any further updates will be posted here.
Update at 06:00hrs: Due to some unforseen circumstances, our professional mover is taking much longer than expected in mounting all the servers into the racks and put them back online. We would need to extend the maintenance window period until further notice. We deeply apologise for the delay. Any further updates will be posted here.
Update at 09:00hrs: All servers have been mounted onto racks and we are in the process of powering up servers one by one and ensure connectivity is up for each of them.
Update at 10:00hrs: Most of the servers are up and running but we are still checking connectivity issue for some of them.
We apologise for the inconvenience caused.
26 December 2008, 00:00hrs - 01:00hrs
Date range of maintenance : 26 December 2008
Time range of maintenance : 00:00hrs - 01:00hrs
Nature of maintenance : Software patch
Description of maintenance :
Patches Updated. Reboot required.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Alexander
Mimas
Barret
Bart
Yuffie
Mail-list
Reboot REQUIRED
Services affected and how long : 1 hour
24 December 2008, 13:30hrs - 15:30hrs, 16:30hrs - 17:30hrs
Date range of maintenance: Wednesday, 24 December 2008
Time range of maintenance: 13:30hrs - 15:30hrs, 16:30hrs - 17:30hrs
Nature of maintenance: Urgent network maintenance
Description of maintenance:
We will be performing an *URGENT* network maintenance within our Singapore data center facilities. Customers might expect some intermittent downtime and latency during the maintenance window period.
Update at 14:10hrs: The earlier maintenance has been completed at 15:30hrs, however we will need to perform another urgent maintenance between 16:30hrs and 17:30hrs today. We will post an update here when the maintenance has been fully completed.
Update at 17:30hrs: The network maintenance has been completed.
We apologise for the inconvenience caused.
3 December 2008, 00:00hrs - 03:00hrs, extended to 09:00hrs
Date range of maintenance : 3 Dec 2008
Time range of maintenance : 0000hrs - 0300hrs, extended to 09:00hrs
Nature of maintenance : System maintenance
Description of maintenance :
We will be carrying out a system maintenance job on one of our Windows virtual server, Fenrir which is located in US.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Fenrir
Reboot REQUIRED
Services affected and how long : Approx. 3hrs.
Update on 03:00hrs: We will need to extend the maintenance period till 09:00hrs due to unforeseen circumstances. We apologies for the inconvenience caused.
30 November 2008, 16:00hrs - 18:00hrs
Date range of maintenance: Sunday, 30 November 2008
Time range of maintenance: 16:00hrs - 18:00hrs
Nature of maintenance: Server maintenance
Description of maintenance:
We will be upgrading our order server for better performance. The maintenance will be conducted on Sunday, 30 November 2008, between 16:00hrs and 18:00hrs Singapore time. During the period, customers will not be able to use the order forms on our website.
We apologise for the inconvenience caused.
30 November 2008, 08:00hrs - 18:00hrs
Date range of maintenance: Sunday, 30 November 2008
Time range of maintenance: 08:00hrs - 18:00hrs
Nature of maintenance: Building maintenance / data center maintenance
Description of maintenance:
Our building management will perform annual power maintenance, which will affect the power supply to our data center facilities in Singapore. The power maintenance will be conducted on:
Date: Sunday, 30 November 2008
Time: 08:00hrs - 18:00hrs
During the maintenance, UPS service will be utilized and no disruption to service is expected. As a precaution, our power vendors will be on stand-by at the data center during the whole maintenance period.
This maintenance exercise will be conducted in our Singapore data center facilities only. Our other regional data centers (such as Malaysia, Hong Kong, etc) are not affected.
We apologise for the inconvenience caused.
29 November 2008, 22:00hrs - 30 November 2008, 18:00hrs
Date range of maintenance: 29 - 30 November 2008
Time range of maintenance: 22:00hrs - 18:00hrs
Nature of maintenance: Server maintenance
Description of maintenance:
SGNIC will be upgrading their back end systems from Saturday, 29 November 2008 at 10pm (SGT) to Sunday, 30 November 2008 at 6pm (SGT).
During this period, all domain name transactions will be unavailable.
If you encounter difficulties in accessing the new system after the upgrade, please send an email to dnq@webvisions.com.
We apologise for the inconvenience caused.
18 November 2008, 19:00hrs - 22:00hrs
Date range of maintenance: Tuesday, 18 November 2008
Time range of maintenance: 19:00hrs - 22:00hrs
Nature of maintenance: Urgent network maintenance
Description of maintenance:
We will be performing an *URGENT* network maintenance within our Singapore data center facilities. Customers might expect some intermittent downtime and latency during the maintenance window period.
We apologise for the inconvenience caused.
17 November 2008, 23:00hrs - 24:00hrs
Date range of maintenance: Monday, 17 November 2008
Time range of maintenance: 23:00hrs - 24:00hrs
Nature of maintenance: Urgent server maintenance.
Description of maintenance:
We will be rebooting one of our Unix VPS servers: SGVZ03, for an urgent maintenance purposes to rebuild the RAID.
Server(s) affected: SGVZ03.
We apologise for the inconvenience caused.
16 November 2008, 00:00hrs - 06:00hrs
Date range of maintenance: Sunday, 16 November 2008
Time range of maintenance: 00:00hrs - 06:00hrs
Nature of maintenance: Network maintenance.
Description of maintenance:
We will be performing a network maintenance within our Singapore data center facilities. We will be upgrading the modules and IOS of our core routers for better performance.
This maintenance exercise will only affect connectivity to our Singapore data center facilities. Connectivity to our other data centers (such as Malaysia, Hong Kong, etc) is not affected.
During the maintenance window period, customers might expect some intermittent downtime and latency on the network connectivity to their servers hosted in our Singapore data center facilities. There will be no total downtime throughout the maintenance window period.
We apologise for the inconvenience caused.
31 October 2008, 20:00hrs - 21:00hrs
Date range of maintenance: Friday, 31 October 2008
Time range of maintenance: 20:00hrs - 21:00hrs
Nature of maintenance: URGENT server maintenance.
Description of maintenance:
We will be performing an *urgent* server maintenance on EUROPA, one of our Unix virtual servers in Singapore. We will be upgrading the hardware of the server for better performance and to resolve some intermittent server related issues.
We apologise for the inconvenience caused.
26 October 2008, 00:00hrs - 06:00hrs
Date range of maintenance: Sunday, 26 October 2008
Time range of maintenance: 00:00hrs - 06:00hrs
Nature of maintenance: URGENT network maintenance.
Description of maintenance:
We will be performing an *urgent* network maintenance in our Singapore data center facilities. Customers might expect some intermittent downtime and latency during the maintenance window period.
We apologise for the inconvenience caused.
9 October 2008, 12:00hrs
As part of Webvisions' ongoing effort to provide better quality services to our customers, we will be launching our
new bandwidth monitoring service called CACTI to replace our current MRTG server, for traffic utlisation monitoring
for all our dedicated and co-location customers' servers.
The new system provides our customers the capability and flexibility of viewing past 5mins sample for the bandwidth
utilization. It allows the users to be able to select the desired duration for the bandwidth utilization to be displayed by
manually selecting the date/time/duration.
The details of the new URL is as follows:
URL: http://noc2.webvis.net/
LOGIN: Your server-ID
PASSWORD: Your existing MRTG password
Please take note that with this official launching of the CACTI server, all the 95th percentile bandwidth utilization readings of dedicated
burtsible bandwidth will be based on the new system for our billing purposes.
Should you be having difficulties in logging into the new bandwidth monitoring server, please drop us an email at support@webvisions.com
with subject line: "CACTI Login ID - Password (your_server-id)" so that we can make the necessary amendments.
Thank you.
30 September 2008, 00:00hrs - 02:00hrs
Date range of maintenance : 30 September 2008
Time range of maintenance : 00:00hrs - 02:00hrs
Nature of maintenance : Software patch
Description of maintenance :
Installation of OS critical patches
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Alexander.webvis.net
Fenrir.webvis.net
Mimas.webvis.net
Barret.webvis.net
Bart.webvis.net
Yuffie.webvis.net
Mail-list.webvis.net
Heaven.webvis.net
Lisa.webvis.net
Reboot REQUIRED
Services affected and how long : approximately 1 hour
28 September 2008, 00:00hrs - 03:00hrs
Date range of maintenance: Sunday, 28 September 2008
Time range of maintenance: 00:00hrs - 03:00hrs
Nature of maintenance: Urgent network maintenance
Description of maintenance:
We will be performing a *URGENT* reboot on our core routers in our Singapore data center facilities for maintenance purposes. Customer might expect some intermittent downtime and latency during the maintenance window period.
We apologise for the inconvenience caused.
15 August 2008, 21:00hrs - 02:00hrs (the next day)
Date range of maintenance: Friday, 15 August 2008
Time range of maintenance: 21:00hrs - 02:00hrs (the next day)
Nature of maintenance : Hardware maintenance
Description of maintenance :
Hardware upgrade.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
CHOCOBO
Reboot REQUIRED
Services affected and how long : approx. 5 hours
14 August 2008, 01:0hrs - 04:00hrs
Date range of maintenance: Thursday, 14 August 2008
Time range of maintenance: 01:00hrs - 04:00hrs (Singapore time)
Nature of maintenance: URGENT network maintenance.
Description of maintenance:
We will be performing an *urgent* network maintenance in our Singapore data center facilities. Customers might expect some intermittent downtime and latency during the maintenance window period.
We apologise for the inconvenience caused.
14 August 2008, 03:00hrs - 03:30hrs
Date range of maintenance: Thursday, 14 August 2008
Time range of maintenane: 03:00hrs - 03:30hrs (Hong Kong/Singapore time)
Nature of maintenance: URGENT network maintenance.
Description of maintenance:
Our data center partner in Hong Kong will perform an *URGENT* network maintenance, which will affect the network connectivity to our Hong Kong data center facilities. Customers might expect some short intermittent downtime and latency during the maintenance window period.
We apologise for the inconvenience caused.
6 August 2008, 17:00hrs - 20:00hrs
Date range of maintenance: Wednesday, 6 August 2008
Time range of maintenance: 17:30hrs - 08:00hrs the next day (Singapore time, UTC+0800)
Nature of maintenance: URGENT network maintenance.
Description of maintenance:
Our data center partner in US will perform an *URGENT* network maintenance, which will affect the network connectivity to our US data center facilities. Customers might expect some short intermittent downtime and latency during the maintenance window period.
We apologise for the inconvenience caused.
2 August 2008, 01:00hrs - 04:00hrs
Date range of maintenance: Saturday, 2 August 2008
Time range of maintenance: 01:00hrs - 04:00hrs
Nature of maintenance: URGENT network maintenance.
Description of maintenance:
We will be performing an *urgent* reboot on our core routers in our Singapore data center facilities. Customers might expect some intermittent downtime and latency during the maintenance window period.
We apologise for the inconvenience caused.
8 Jul 2008, 01:00hrs - 02:00hrs
Date range of maintenance : 8 Jul 2008
Time range of maintenance : 0100hrs - 0200hrs
Nature of maintenance : Hardware maintenance
Description of maintenance :
Hardisk Maintenance.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Odin
Reboot REQUIRED
Services affected and how long : Approx. 1hr
21 - 28 May 2008, 00:00hrs - 06:00hrs SGT
Date range of maintenance : 21 - 28 May 2008
Time range of maintenance : 0000hrs - 0600hrs
Nature of maintenance : Software patch
Description of maintenance :
Installation of OS critical patches.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Aeris
- Alexander
- Bahamut
- Barret
- Bart
- Beaumain
- Cait
- Chocobo
- Cid
- Cloud
- Fenrir
- Galahad
- Hades
- Heaven
- Ifrit
- Itchy
- Jezebel
- Krusty
- Lisa
- Maggie
- Nanaki
- Scratchy
- Taurus
- Tifa
- Vincent
- Yuffie
Reboot REQUIRED
Services affected and how long : Approx. 30 mins.
14 May 2008, 22:00hrs - 23:30hrs SGT
Date range of maintenance : 14 May 2008
Time range of maintenance : 2200hrs - 2330hrs
Nature of maintenance : Software patch
Description of maintenance :
Installation of OS and Virtuozzo critical patches.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- SGWINVZ01
- SGWINVZ02
- INWINVZ01
Reboot REQUIRED
Services affected and how long : Approx. 30 mins.
8 May 2008, 22:00hrs - 23:00hrs SGT
Date range of maintenance : 8 May 2008
Time range of maintenance : 22:00hrs - 23:00hrs
Nature of maintenance : System maintenance
Description of maintenance : Reinstallation of mail server
Related bulletin/article(s) : -
Related URL(s) : -
Servers affected :
- Alexander
Reboot REQUIRED
Services affected and how long : Approx. 1 hour
7 May 2008, 23:00hrs - 23:30hrs SGT
Date range of maintenance : 7 May 2008
Time range of maintenance : 2300hrs - 2330hrs
Nature of maintenance : System maintenance
Description of maintenance :
Modification of registry settings.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Alexander
Reboot REQUIRED
Services affected and how long : Approx. 30mins.
7 May 2008, 00:00hrs - 06:00hrs SGT
Date range of maintenance : 7 May 2008
Time range of maintenance : 12am - 6am
Nature of maintenance : Software patch
Description of maintenance :
Critical patches installation.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Barret
Yuffie
Mail-list
Reboot REQUIRED
Services affected and how long :
30 April 2008, 17:00hrs - 18:00hrs SGT
Date range of maintenance : 30 April 2008
Time range of maintenance : 1700hrs - 1800hrs
Nature of maintenance : URGENT hardware maintenance
Description of maintenance :
Urgent ad-hoc replacement of faulty hardware.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Cloud
Reboot REQUIRED
Services affected and how long : Approx. 30mins.
29 April 2008, 00:00hrs - 06:00hrs SGT
Date range of maintenance : 29/04/2008
Time range of maintenance : 12am to 6am
Nature of maintenance : Software patch
Description of maintenance :
Windows update done.
Need to reboot the servers.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Alexander
Fenrir
Mimas
Barret
Bart
Reboot REQUIRED
Services affected and how long : 30 mins
27 April 2008, 04:00hrs - 06:00hrs SGT
Date range of maintenance : 27 Apr 2008
Time range of maintenance : 0400hrs - 0600hrs
Nature of maintenance : Software patch
Description of maintenance :
Installation of Windows Critical Patches.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Taurus
- Cait
- Scratchy
- Tifa
- Heaven
- Lisa
- Maggie
- Bahamut
- SGWINVZ01
- SGWINVZ02
- Cloud
- Aeris
- Jezebel
- Krusty
- Hades
- Galahad
- Chocobo
Reboot REQUIRED
Services affected and how long : Approx. 10mins
26 April 2008, 04:00hrs - 05:00hrs SGT
Date range of maintenance : 26 Apr 2008
Time range of maintenance : 0400hrs - 0500hrs
Nature of maintenance : Hardware maintenance
Description of maintenance :
RAM upgrade.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Alexander
Reboot REQUIRED
Services affected and how long : Approx. 30mins.
8 April 2008, 20:00hrs - 21:00hrs SGT
Date range of maintenance : 8 April 2008
Time range of maintenance : 20:00hrs - 21:00hrs SGT
Nature of maintenance : Hardware maintenance
Description of maintenance :
Hard disk replacement.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
ODIN
Reboot REQUIRED
Services affected and how long : 1 hour
30 March 2008, 00:00hrs - 06:00hrs SGT
Date range of maintenance: 30 March 2008
Time range of maintenance: 00:00hrs - 06:00hrs
Nature of maintenance: Network maintenance
Description of maintenance:
As part of our Singapore data center expansion and upgrade exercise, the third stage of migration will be conducted on:
Date: Sunday, 30 March 2008
Time: Between 12am midnight and 6am
This maintenance exercise will only affect a portion of our Singapore data center network, and will not affect the whole network. Network connectivity to our other data centers such as Malaysia, China, Hong Kong etc will not be affected.
During the maintenance window period, customers may experience some intermittent downtime and latency on the network connectivity to their servers hosted in our Singapore data center facilities. There will be no total downtime throughout the maintenance window period.
We apologise for the inconvenience caused.
28 February 2008, 20:00hrs - 23:59hrs SGT
Date range of maintenance: 28 February 2008
Time range of maintenance: 20:00hrs - 23:59hrs
Nature of maintenance: Urgent server maintenance
Description of maintenance:
We will perform an urgent server maintenance on one of our Windows virtual server in Singapore, MAGGIE, to resolve some hard disk issues.
We apologise for the inconvenience caused.
17 February 2008, 00:00hrs - 06:00hrs SGT
Date range of maintenance: 17 February 2008
Time range of maintenance: 00:00hrs - 06:00hrs
Nature of maintenance: Network maintenance
Description of maintenance:
As part of our Singapore data center expansion and upgrade exercise, the second stage of migration will be conducted on:
Date: Sunday, 17 February 2008
Time: Between 12am midnight and 6am
The migration exercise is conducted in several phases for minimal downtime. On 17th Feb, we will be moving the rest of the core network equipments to a secured location in the new data center wing. This maintenance exercise will only affect network connectivity to our Singapore data center. Network connectivity to our other data centers such as Malaysia, China, Hong Kong etc will not be affected.
During the maintenance window period, customers may experience some intermittent downtime and latency on the network connectivity to their servers hosted in our Singapore data center facilities. There will be no total downtime throughout the maintenance window period.
We apologise for the inconvenience caused.
11 February 2008, 23:00hrs - 23:59hrs SGT
Date range of maintenance: 11 February 2008
Time range of maintenance: 23:00hrs - 23:59hrs SGT
Nature of maintenance: Network maintenance
Description of maintenance:
We will perform an urgent firewall upgrade on our shared firewall 6. Customers under shared firewall 6 might encounter short intermittent downtime and latency during the maintenance period.
We apologise for the inconvenience caused.
3 February 2008, 00:00hrs - 06:00hrs SGT
Date range of maintenance: 3 February 2008
Time range of maintenance: 00:00hrs - 06:00hrs
Nature of maintenance: Network maintenance
Description of maintenance:
As part of our Singapore data center expansion and upgrade exercise, the first stage of migration will be conducted on:
Date: Sunday, 3 February 2008
Time: Between 12am midnight and 6am
The migration exercise is conducted in several phases for minimal downtime. On 3rd Feb, we will be moving several network equipments to a secured location in the new data center wing. This maintenance exercise will only affect network connectivity to our Singapore data center. Network connectivity to our other data centers such as Malaysia, China, Hong Kong etc will not be affected.
During the maintenance window period, customers may experience some intermittent downtime and latency on the network connectivity to their servers hosted in our Singapore data center facilities. There will be no total downtime throughout the maintenance window period.
We apologise for the inconvenience caused.
31 January 2008, 20:00hrs AEDT
Date range of maintenance: 31 January 2008
Time range of maintenance: 20:00hrs - 23:00hrs AEDT
Nature of maintenance: Network maintenance
Description of maintenance:
We have received a note from our Australia counterparts that they will perform an urgent network maintenance in one of our data centers in Sydney, Australia. They will be migrating the network setup to some new racks. Please note that all servers affected will need to be shut down for the duration of the migration.
We apologise for any inconvenience this may cause you, however this necessary measure must be taken in order for us to continue our operations and to better our services in the future.
If you currently have your login details on file with us, there is no need to worry as our technical staff will perform the soft shutdown for your servers.
However if you do not have login details with us on file, you will need to provide us with login details or make sure to shut down your server before the scheduled downtime. Failure to do so will result in a cold shutdown of your server.
Please let us know if you have any special applications on your server that may be affected, we will start these applications for you once your servers come back online.
The urgent migration exercise will be conducted on:
Time and Date:
Thursday 31st of January, 2008 at 8:00PM (AEDT).
Description:
Migration of core and distribution switches, servers and all network peripherals to new racks.
Impact:
We currently anticipate 2-3 hours of downtime, your servers will need to be shutdown.
We apologise for the inconvenience caused. Please do not hesitate to contact our Australia support team at support@ozfrontiers.com.au if you have any further enquiries or need further assistance with regards to this matter.
28 January 2008, 01:00hrs - 02:00hrs MYT/SGT
Date range of maintenance: 28 January 2008
Time range of maintenance: 01:00hrs - 02:00hrs MYT/SGT
Nature of maintenance: Network maintenance
Description of maintenance:
Our upstream provider will perform an urgent network maintenance, affecting network connectivity to our Kuala Lumpur data center in Malaysia.
Servers affected: HORAE and dedicated/colocation servers hosted in our Kuala Lumpur data center facilities. Servers hosted in our Cyberjaya data center facilities are not affected.
We apologise for the inconvenience caused.
17 January 2008, 01:00hrs - 02:00hrs MYT/SGT
Date range of maintenance: 17 January 2008
Time range of maintenance: 01:00hrs - 02:00hrs MYT/SGT
Nature of maintenance: Network maintenance
Description of maintenance:
Our upstream provider will perform an urgent network maintenance, affecting network connectivity to our Kuala Lumpur data center in Malaysia.
Servers affected: HORAE and dedicated/colocation servers hosted in our Kuala Lumpur data center facilities. Servers hosted in our Cyberjaya data center facilities are not affected.
We apologise for the inconvenience caused.
January 2008 - December 2008
Date range of maintenance : Every 1st and 2nd week of each month. From January 2008 - December 2008.
Time range of maintenance : 2300hrs - 0600hrs (Next day)
Nature of maintenance : System backup
Description of maintenance : We will be carrying out systems data backup of the affected servers.
Related bulletin/article(s) : -
Related URL(s) : -
Servers affected :
- alexander
- bahamut
- barret
- bart
- beaumain
- cait
- chocobo
- cid
- cloud
- galahad
- hades
- heaven
- ifrit
- itchy
- jezebel
- krusty
- lisa
- maggie
- mail-list
- nanaki
- odin
- scratchy
- sgwinvz01
- tifa
- triton
- vincent
- sgwinvz02
- yuffie
Reboot REQUIRED
Services affected and how long : Approx. 30 minutes
29 December 2007, 02:30hrs - 08:30hrs GMT
Date range of maintenance: 29 December 2007
Time range of maintenance: 02:30hrs - 08:30hrs GMT (08:00hrs - 14:00hrs IST/India time or 10:30hrs - 16:30hrs SGT/Singapore time)
Nature of maintenance: network/data center maintenance
Description of maintenance:
We will be migrating all our servers in our rack at our India first data center in VSNL, to a new and better facility in NetMagic data center.
The maintenance exercise will be conducted on:
Date range of maintenance: Saturday, 29 December 2007
Time range of maintenance: 02:30hrs - 08:30hrs GMT (08:00hrs - 14:00hrs IST/India time or 10:30hrs - 16:30hrs SGT/Singapore time)
During the maintenance period, we will need you to shutdown your server(s) before we unmount and migrate the server(s) physically to the new location. You may shutdown your server(s) between 02:15hrs and 02:30hrs GMT (07:45hrs - 08:00hrs IST / 10:15hrs - 10:30hrs SGT). Please shutdown your servers before 02:30am GMT since we will start powering down and unmounting all the servers at 02:30hrs GMT.
If you wish, you can also request us to shutdown your server(s) for you. If this is the case, please provide us with the necessary root or Administrator password for us to login to the server, and shutdown the server. Please also let us know if you need us to start any processes upon booting up your server(s). You will need to provide us with the password prior to the migration.
Kindly informed that there will be no IP address change to the servers. All the servers will use the same IP addresses in the new data center facilities.
Should you require further information with regards to this maintenance exercise, please kindly send a fresh e-mail to support@in.asianfrontiers.com, and put "India Migration" on the subject line. Please do not reply to this e-mail.
We apologise for the inconvenience caused by the maintenance exercise. Thank you very much for your kind attention and understanding.
28 December 2007, 12:00hrs - 13:00hrs
Date range of maintenance: 28 December 2007
Time range of maintenance: 12:00hrs - 13:00hrs
Nature of maintenance: *URGENT* server maintenance.
Description of maintenance:
We will be conducting an *urgent* maintenance on CAIT, one of our Windows virtual server in Singapore, to replace a faulty hard disk drive.
We apologise for the inconvenience caused.
6 December 2007, 22:00hrs - 23:00hrs
Date range of maintenance : 6 Dec 2007
Time range of maintenance : 2200hrs - 2300hrs
Nature of maintenance : Software patch
Description of maintenance :
Installation of Windows 2003 Service Pack 2 OS template.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- SGWINVZ01
Reboot REQUIRED
Services affected and how long : Approx. 1hr.
2 December 2007, 00:00hrs - 01:00hrs
Date range of maintenance: 2 December 2007
Time range of maintenance: 00:00hrs - 01:00hrs
Nature of maintenance: Network maintenance
Description of maintenance:
Our upstream provider in Kuala Lumpur data center, Malaysia, will be conducting an urgent network maintenance on:
Date: 2 December 2007
Time: Between 12am and 1am Singapore/Malaysia time
This maintenance exercise will only affect connectivity to our Kuala Lumpur data center in Malaysia. Network
connectivity to our Cyberjaya data center in Malaysia, as well as to our other data centers such as Singapore,
Hong Kong, etc will not be affected.
During the maintenance window period, customers might expect some intermittent downtime and latency on the
network connectivity to their servers hosted in our Kuala Lumpur data center facilities. There will be no
total downtime throughout the maintenance window period.
We apologise for the inconvenience caused.
25 November 2007, 02:00hrs - 04:00hrs
Date range of maintenance: 25 November 2007
Time range of maintenance: 02:00hrs - 04:00hrs
Nature of maintenance: Network maintenance.
We will be performing regular network maintenance within our Singapore data center facilities. The maintenance exercise will be conducted on:
Date: Saturday night (Sunday early morning), 25 November 2007
Time: Between 02:00hrs and 04:00hrs Singapore time
This maintenance exercise will only affect connectivity to our Singapore data center facilities. Connectivity to our other data centers (such as Malaysia, Hong Kong, etc) is not affected.
During the maintenance window period, customers might expect some intermittent downtime and latency on the network connectivity to their servers hosted in our Singapore data center facilities. There will be no total downtime throughout the maintenance window period.
We apologise for the inconvenience caused.
19 November 2007, 23:00hrs - 23:59hrs
Date range of maintenance : 19 November 2007
Time range of maintenance : 23:00hrs to 23:59hrs
Nature of maintenance : Server maintenance
Description of maintenance :
Software patch installation.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
- Alexander
- Fenrir
- Mimas
- Barret
- Bart
- Yuffie
- Mail-list
- Cid
- Ifrit
- Itchy
- Nanaki
- Vincent
- SGWINVZ01
- SGWINVZ02
Reboot REQUIRED
Services affected and how long : Approx. 30 Minutes
16 November 2007, 23:00hrs - 23:59hrs
Date range of maintenance : 16 November 2007
Time range of maintenance : 23:00hrs - 23:59hrs
Nature of maintenance : Software patch
Description of maintenance :
Software patches
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Cid
Ifrit
Itchy
Nanaki
Vincent
SGWINVZ01
SGWINVZ02
Cloud
Aeris
Jezebel
NAS
Krusty
win-101-sh
Hades
Galahad
Chocobo
Reboot REQUIRED
Services affected and how long : 15 mins
14 November 2007, 23:00hrs - 23:59hrs
Date range of maintenance : 14 Nov 2007
Time range of maintenance : 2300hrs - 2359hrs
Nature of maintenance : Software patch
Description of maintenance :
Application of Windows critical patches and Virtuozzo patches.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Taurus
- Cait
- Scratchy
- Tifa
- Heaven
- Lisa
- Maggie
- Bahamut
- SGWINVZ01
- SGWINVZ02
Reboot REQUIRED
Services affected and how long : Approx. 10 mins.
9 November 2007, 15:45hrs - 16:45hrs
Date range of maintenance: 9 November 2007
Time range of maintenance: 15:45hrs - 16:45hr
We will need to perform an urgent reboot on one of our distribution switches: WEBVISCS06, for urgent maintenance purposes. It will take less than 5 minutes for the switch to reboot, provided there's no follow-up issues.
We apologise for the inconvenience caused.
5 October 2007, 00:00hrs - 05:00hrs
Date range of maintenance: 5 October 2007
Time range of maintenance: 00:00hrs - 05:00hrs
Nature of maintenance: Server and network maintenance.
Description of maintenance:
We will be migrating our Malaysia Unix virtual server, HORAE, from our current Cyberjaya data center to our new Kuala Lumpur data center, with better facilities to serve our customers better. The maintenance exercise will be conducted on Friday early morning, 5 October 2007, between 12am midnight and 5am.
During the maintenance period, the server will be shutdown and physically moved to the new data center. IP addresses will be unchanged.
Server affected: HORAE
We apologise for the inconvenience caused.
18 September 2007, 22:00hrs - 23:00hrs
Date range of maintenance : 18 Sep 2007
Time range of maintenance : 2200hrs - 2300hrs
Nature of maintenance : Hardware maintenance
Description of maintenance :
- Second attempt of HDD replacement.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Odin
Reboot REQUIRED
Services affected and how long : Approx. 30 mins.
17 September 2007, 22:00hrs - 22:30hrs
Date range of maintenance : 17 Sep 2007
Time range of maintenance : 2200hrs - 2230hrs
Nature of maintenance : Hardware maintenance
Description of maintenance :
Replacement of faulty hardisk.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Odin
Reboot REQUIRED
Services affected and how long : Approx. 30 mins.
29 August 2007, 11:30hrs - 12:30hrs
Date range of maintenance : 29 Aug 2007
Time range of maintenance : 11:30hrs - 12:30hrs
Nature of maintenance : Urgent hardware maintenance
Description of maintenance :
Due to some intermittent technical issues on one of our Windows virtual server, ODIN, we are scheduling an *URGENT* maintenance of the server to replace the power supply unit, between 11:30hrs and 12:30hrs today.
We apologise for the inconvenience caused.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Odin
Reboot REQUIRED
Services affected and how long : Approx. 30 minutes
1 August 2007, 18:00hrs - 20:00hrs
Date range of maintenance: 1 August 2007
Time range of maintenance: 18:00hrs - 20:00hrs
Nature of maintenance: Urgent network maintenance
Description of maintenance:
We will be performing an urgent network maintenance within our Singapore data center facilities. Customers might expect some intermittent downtime and latency during the maintenance window period.
We apologise for the inconvenience caused.
27 July 2007, 20:00hrs - 23:59hrs
Date range of maintenance : 27 July 2007
Time range of maintenance : 20:00hrs - 23:59hrs
Nature of maintenance : Server maintenance
Description of maintenance :
Hardware Upgrade
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
mail-list.webvis.net
Reboot REQUIRED
Services affected and how long : 4 Hours
26 July 2007, 18:00hrs - 19:00hrs
Date range of maintenance: 26 July 2007
Time range of maintenance: 18:00hrs - 19:00hrs
Nature of maintenance: Network maintenance
Description of maintenance:
We will be performing an urgent upgrade to our shared firewall 4. Customers under shared firewall 4 might encounter short intermittent downtime and latency during the maintenance period.
We apologise for the inconvenience caused.
20 July 2007, 20:00hrs - 03:00hrs (the next day)
Date range of maintenance : 20 July 2007
Time range of maintenance : 20:00hrs - 03:00hrs (the next day)
Nature of maintenance : Hardware maintenance
Description of maintenance :
Server upgrade
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
mail-list
Reboot REQUIRED
Services affected and how long : 7 hours
20 July 2007, 21:00hrs - 23:00hrs
Date range of maintenance : 20 July 2007
Time range of maintenance : 21:00hrs to 23:00hrs
Nature of maintenance : Server maintenance
Description of maintenance : RAM Upgrade
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
HYPERION and SINOPE
Reboot REQUIRED
Services affected and how long : approx. 30 minutes for each server
15 July 2007, 20:00hrs - 22:00hrs
Date range of maintenance : 15 July 2007
Time range of maintenance : 20:00hrs to 22:00hrs
Nature of maintenance : Urgent server maintenance
Description of maintenance :
Hard disk maintenance
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
ifrit.webvis.net
Reboot REQUIRED
Services affected and how long : 2 Hours
13 July 2007, 22:00hrs - 23:00hrs
Date range of maintenance : 13 July 2007
Time range of maintenance : 22:00hrs - 23:00hrs
Nature of maintenance : Server maintenance
Description of maintenance :
Hardware upgrade - additiona hard disks
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
SGVZ03
Reboot REQUIRED
Services affected and how long : 15 minutes
6 July 2007, 18:00hrs - 19:00hrs
Date range of maintenance : 06 July 2007
Time range of maintenance : 1800hrs - 1900hrs
Nature of maintenance : Hardware maintenance
Description of maintenance :
Replacing of faulty hardisk.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- SHTUNNEL1
Reboot REQUIRED
Services affected and how long : Approx. 1 hr.
5 July 2007, 19:00hrs - 23:59hrs
Date range of maintenance : 05 July 2007
Time range of maintenance : 19:00hrs to 23:59hrs
Nature of maintenance : Hardware maintenance
Description of maintenance :
Hard disk upgrade
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
ifrit.webvis.net
Reboot REQUIRED
Services affected and how long : 5 Hours
July 2007 - December 2007
Date range of maintenance : Every 1st and 2nd week of each month. From July 2007 - December 2007.
Time range of maintenance : 2300hrs - 0600hrs (Next day)
Nature of maintenance : System backup
Description of maintenance : We will be carrying out systems data backup of the affected servers.
Related bulletin/article(s) : -
Related URL(s) : -
Servers affected :
- alexander
- bahamut
- barret
- bart
- beaumain
- cait
- chocobo
- cid
- cloud
- galahad
- hades
- heaven
- ifrit
- itchy
- jezebel
- krusty
- lisa
- maggie
- mail-list
- nanaki
- odin
- scratchy
- sgwinvz01
- tifa
- triton
- vincent
- sgwinvz02
- yuffie
Reboot REQUIRED
Services affected and how long : Approx. 30 minutes
27 June 2007, 23:00hrs - 23:59hrs
Date range of maintenance : 27 June 2007
Time range of maintenance : 23:00hrs - 23:59hrs
Nature of maintenance : Server maintenance
Description of maintenance :
Software patches installation
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Tifa
Scratchy
Alexander
Mimas
Barret
Lisa
Bart
Yuffie
Reboot REQUIRED
Services affected and how long : 15 minutes
13 June 2007, 23:00hrs - 23:50hrs
Date range of maintenance : 13 June 2007
Time range of maintenance : 23:00hrs - 23:50hrs
Nature of maintenance : Server maintenance
Description of maintenance :
Critical updates and software patches installation.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Taurus
Cait
Heaven
Aeris
Jezebel
NAS
Krusty
win-101-sh.webvis.net
Hades
Reboot REQUIRED
Services affected and how long : 15 minutes
30 May 2007, 22:00hrs - 24:00hrs
Date range of maintenance : 30 May 2007
Time range of maintenance : 22:00hrs - 24:00hrs
Nature of maintenance : Hardware maintenance
Description of maintenance :
Motherboard and chasis replacement.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Alexander
Reboot REQUIRED
Services affected and how long : Approx. 2hrs.
25 May 2007, 20:00hrs - 02:00hrs (the next day)
Date range of maintenance : 25 May 2007
Time range of maintenance : 20:00hrs - 02:00hrs
Nature of maintenance : Hardware maintenance
Description of maintenance :
Hardware upgrade
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Barret
Reboot REQUIRED
Services affected and how long : approx. 6 hrs
21 May 2007, 22:00hrs - 06:00hrs (the next day)
Date range of maintenance: 21 May 2007
Time range of maintenance: 22:00hrs - 06:00hrs (the next day)
Nature of maintenance: Network maintenance.
Description of maintenance:
We will be performing a network maintenance within our new Kuala Lumpur data center in Malaysia. Customers might expect some intermittent downtime and latency during the maintenance window period. Cyberjaya data center is not affected by this maintenance.
We apologise for the inconvenience caused.
18 May 2007, 23:00hrs - 24:00hrs
Date range of maintenance : 18 May 2007
Time range of maintenance : 23:00 to 24:00
Nature of maintenance : Hardware maintenance
Description of maintenance :
CPU and Memory upgrade
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
maggie.webvis.net
Reboot REQUIRED
Services affected and how long : 1 hour
18 May 2007, 22:00hrs - 24:00hrs
Date range of maintenance: 18 May 2007 - 19 May 2007
Time range of maintenance: 22:00hrs - 24:00hrs
Nature of maintenance: Server harddisk and CPU upgrade
Description of maintenance:
We will be adding more hard disks for SGVZ02.webvis.net.
We will also add a second CPU for this server.
We are preparing a 2 hour maintenance window for this purpose,
however we expect that the whole process will take approximately 1 hours.
Servers affected: SGVZ02
We apologise for the inconvenience caused.
10 May 2007, 18:30hrs - 20:30hrs
Date range of maintenance: Thursday, 10 May 2007
Time range of maintenance: 18:30hrs - 20:30hrs
Nature of maintenance: Urgent network maintenance
Description of maintenance:
We will be performing an urgent network maintenance within our Singapore data center facilities. Customers might expect some intermittent downtime and latency during the maintenance window period.
We apologise for the inconvenience caused.
9 May 2007, 00:00hrs - 01:00hrs
Date range of maintenance : 9 May 2007
Time range of maintenance : 12:00 am - 01:00 am
Nature of maintenance : Server maintenance
Description of maintenance :
Patches installation.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Cid
Itchy
Nanaki
Vincent
Beaumain
Bahamut
Cloud
Scratchy
Sgwinvz01
Reboot REQUIRED
Services affected and how long : 15 mins
20 April 2007, 20:00hrs - 01:00hrs (the next day)
Date range of maintenance : 20 April 2007
Time range of maintenance : 20:00hrs - 01:00hrs (the next day)
Nature of maintenance : Server maintenance
Description of maintenance :
Hardware upgrade
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
maggie.webvis.net
Reboot REQUIRED
Services affected and how long : 5 Hours
19 April 2007, 23:00hrs - 24:00hrs
Date range of maintenance : 19 Apr 2007
Time range of maintenance : 2300hrs - 2400hrs
Nature of maintenance : Server maintenance
Description of maintenance :
Installation of patches.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- SGWINVZ01
- Mail-list
- Galahad
Reboot REQUIRED
Services affected and how long : Approx. 10mins.
12 - 13 April 2007, 23:00hrs - 23:50hrs
Date range of maintenance : 12 and 13 April 2007
Time range of maintenance : 23:00hrs - 23:50hrs
Nature of maintenance : Server maintenance
Description of maintenance :
Critical updates installation.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Heaven
Aeris
Jezebel
Webmail
Krusty
win-101-sh.webvis.net
Hades
Ifrit
Fenrir
Taurus
Cait
Tifa
Scratchy
Maggie
Bahamut
Reboot REQUIRED
Services affected and how long : 15 minutes
4 April 2007, 21:00hrs - 23:00hrs
Date range of maintenance: 4 April 2007
Time range of maintenance: 21:00hrs - 23:00hrs
Nature of maintenance: Data Center Maintenance
Description of maintenance:
An urgent minor UPS maintenance exercise has been scheduled within our Singapore data center facilities at these following times:
Wednesday, 4 April 2007, 21:00hrs - 23:00hrs
During the maintenance period, our power vendors advise that they expect no disruption to the power supply. As a precaution, Webvisions' engineers will be on stand-by during this maintenance.
We apologise for the inconvenience caused.
4 April 2007, 00:00 hrs - 01:00hrs
Date range of maintenance : 4 April 2007
Time range of maintenance : 12:00 am - 01:00 am
Nature of maintenance : Server maintenance
Description of maintenance :
Software patches installation.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Cid
Itchy
Nanaki
Vincent
Reboot REQUIRED
Services affected and how long : 15 mins
30 March 2007, 22:00 hrs - 31 March 2007, 0000 hrs
Date range of maintenance: 30 March 2007 - 31 March 2007
Time range of maintenance: 22:00hrs - 00:00hrs
Nature of maintenance: Server maintenance and upgrade
Description of maintenance:
We will be upgrading the VPS version for SGVZ01 to the latest version..
We are preparing a 2 hour maintenance window period for this purpose, however we expect that the whole maintenance process will take approximately 1 hours.
Servers affected: SGVZ01
Apologies for the inconvenience caused.
29 March 2007, 22:00 hrs - 30 March 2007, 0000 hrs
Date range of maintenance: 29 March 2007 - 30 March 2007
Time range of maintenance: 22:00hrs - 00:00hrs
Nature of maintenance: Server maintenance and upgrade
Description of maintenance:
We will be upgrading the VPS version for SGVZ01 to the latest version.
We are preparing a 2-hour maintenance window period for this purpose, however we expect that the whole maintenance process will take approximately 1 hour.
Servers affected: SGVZ01
Apologies for the inconvenience caused.
27 March 2007, 22:00 hrs - 28 March 2007, 0000 hrs
Date range of maintenance: 27 March 2007 - 28 March 2007
Time range of maintenance: 22:00hrs - 00:00hrs
Nature of maintenance: Server maintenance and upgrade
Description of maintenance:
We will be upgrading the VPS version for SGVZ02 to the latest version.
We are preparing a 2-hour maintenance window period for this purpose, however we expect that the whole maintenance process will take approximately 1 hour.
Servers affected: SGVZ02
Apologies for the inconvenience caused.
26 March 2007, 23:00hrs - 23:30hrs
Date range of maintenance : 26 March 2007
Time range of maintenance : 2300 - 2330
Nature of maintenance : Patch installation
Description of maintenance :
Reboot after patches installation.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
SGWINVZ01
Reboot REQUIRED
Services affected and how long : 15 minutes
15 March 2007, 18:00hrs - 22:00hrs
Date range of maintenance: 15 March 2007
Time range of maintenance: 18:00hrs - 22:00hrs
Nature of maintenance: Urgent Data Center Maintenance
Description of maintenance:
An urgent minor UPS maintenance exercise has been scheduled within our Singapore data center facilities (data center 3) at these following times:
Thursday, 15 March 2007, 18:00hrs - 22:00hrs
During the maintenance period, our power vendors advise that they expect no disruption to the power supply. As a precaution, Webvisions' engineers will be on stand-by during this maintenance.
We apologise for the inconvenience caused.
15 March 2007, 22:00 hrs - 16 March 2007, 0000 hrs
Date range of maintenance: 15 March 2007 - 16 March 2007
Time range of maintenance: 22:00hrs - 00:00hrs
Nature of maintenance: Server maintenance and upgrade
Description of maintenance:
We will be upgrading the VPS version for SGVZ03 to the latest version..
We are preparing a 2 hour maintenance window period for this purpose, however we expect that the whole maintenance process will take approximately 1 hours.
Servers affected: SGVZ03
Apologies for the inconvenience caused.
23 February 2007, 23:00hrs - 24:00hrs
Date range of maintenance : 23 February 2007
Time range of maintenance : 23:00hrs - 24:00hrs
Nature of maintenance : Server maintenance
Description of maintenance :
Critical updates and patches installation
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Heaven
Aeris
Jezebel
Webmail
Krusty
Hades
NAS
win-101-sh
Mail-list
Galahad
Reboot REQUIRED
Services affected and how long : 15 minutes
23 February 2007, 22:00hrs - 23:00hrs
Date range of maintenance : 23 February 2007
Time range of maintenance : 22:00hrs - 23:00hrs
Nature of maintenance : Software patch
Description of maintenance :
Mail Server patching for Windows VPS with Plesk.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
- SGWINVZ01
Reboot REQUIRED
Services affected and how long : Approx. 30 mins.
17 February 2007, 00:00hrs - 01:00hrs
Date range of maintenance : 17 February 2007
Time range of maintenance : 00:00hrs to 01:00hrs
Nature of maintenance : Server maintenance
Description of maintenance :
Software patches installation.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Alexander
Mimas
Barret
Lisa
Bart
Yuffie
Reboot REQUIRED
Services affected and how long : Approx. 30 Min.
6 February 2007, 23:00hrs - 24:00hrs
Date range of maintenance : 6 February 2007
Time range of maintenance : 23:00hrs - 24:00hrs
Nature of maintenance : Server maintenance.
Description of maintenance :
Patches installation.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Fenrir
Reboot REQUIRED
Services affected and how long : 20 Min.
3 February 2007, 23:00hrs - 03:00hrs (the next day)
Date range of maintenance: Saturday, 3 February 2007
Time range of maintenance: 23:00hrs - 03:00hrs (the next day)
Nature of maintenance: Network maintenance
Description of maintenance:
We will be performing regular network maintenance within our Singapore data center facilities. Customers might expect some intermittent downtime and latency during the maintenance window period.
We apologise for the inconvenience caused.
3 February 2007, 02:00hrs - 02:30hrs
Date range of maintenance : 3 February 2007
Time range of maintenance : 02:00hrs - 02:30hrs
Nature of maintenance : Server maintenance
Description of maintenance :
Rebooting the server for system maintenance.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Chocobo
Reboot REQUIRED
Services affected and how long : 15 minutes
2 February 2007, 19:30hrs - 01:30hrs (the next day)
Date range of maintenance : 2 February 2007
Time range of maintenance : 19:30hrs - 01:30hrs (the next day)
Nature of maintenance : Hardware maintenance
Description of maintenance :
Server upgrade
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Ifrit
Reboot REQUIRED
Services affected and how long : 6 hours
30 January 2007, 23:00hrs - 24:00hrs
Date range of maintenance : 30 January 2007
Time range of maintenance : 23:00hrs - 24:00hrs
Nature of maintenance : Server maintenance
Description of maintenance : Patches installation
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Ifrit
Fenrir
Taurus
Cait
Tifa
Scratchy
Maggie
Bahamut
Reboot REQUIRED
Services affected and how long : 20 min.
26 January 2007, 22:00hrs - 24:00hrs
Date range of maintenance : 26 January 2007
Time range of maintenance : 22:00hrs - 24:00hrs
Nature of maintenance : Hardware maintenance
Description of maintenance :
Hard disk upgrade
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
ifrit.webvis.net
Reboot REQUIRED
Services affected and how long : 2 hours
23 January 2007, 21:30hrs - 22:00hrs
Date range of maintenance : 23 January 2007
Time range of maintenance : 21:30hrs to 22:00hrs
Nature of maintenance : Server maintenance
Description of maintenance :
Replacement of faulty RAM module.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
deimos.webvis.net
Reboot REQUIRED
Services affected and how long : 30 Minutes
12 January 2007, 22:30hrs - 23:30hrs
Date range of maintenance : 12 January 2007
Time range of maintenance : 22:30hrs to 23:30hrs
Nature of maintenance : Server maintenance
Description of maintenance :
Operating system patches installation.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
mimas.webvis.net
Reboot REQUIRED
Services affected and how long : 30 Minutes
January 2007 - June 2007
Date range of maintenance : Every 1st and 2nd week of each month. From January 2007 - June 2007.
Time range of maintenance : 2300hrs - 0600hrs (Next day)
Nature of maintenance : System backup
Description of maintenance :
We will be carrying out systems data backup of the affected servers.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- alexander
- bahamut
- barret
- bart
- beaumain
- cait
- chocobo
- cid
- cloud
- galahad
- hades
- heaven
- ifrit
- itchy
- jezebel
- krusty
- lisa
- maggie
- mail-list
- nanaki
- odin
- scratchy
- sgwinvz01
- tifa
- triton
- vincent
- webmail
- yuffie
Reboot REQUIRED
Services affected and how long : Approx. 30 minutes
20 December 2006, 21:00hrs - 02:00hrs (the next day)
Date range of maintenance: 20 December 2006
Time range of maintenance: 21:00hrs - 02:00hrs (the next day)
Nature of maintenance: Urgent Data Center Maintenance
Description of maintenance:
An urgent minor UPS maintenance exercise has been scheduled within our Singapore data center facilities at these following times:
Wednesday, 20 December 2006, 21:00hrs - 02:00hrs (the next day)
During the maintenance period, our power vendors advise that they expect no disruption to the power supply. As a precaution, Webvisions' engineers will be on stand-by during this maintenance.
We apologise for the inconvenience caused.
21 November 2006, 00:00hrs - 01:00hrs
Date range of maintenance : 21 Nov 2006
Time range of maintenance : 00:00 Hrs to 01:00 Hrs
Nature of maintenance : Software patch
Description of maintenance :
Microsoft Updates
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Cid
Itchy
Nanaki
Vincent
Beaumain
Chocobo
Cloud
Reboot REQUIRED
Services affected and how long : 15 Minutes
17 November 2006, 23:00hrs - 18 November 2006, 14:00hrs
We will be migrating our Hong Kong data center to a new and better facility several floors down within the same building.
The maintenance exercise will be conducted on:
Date range of maintenance: Friday night, 17 November 2006
Time range of maintenance: 23:00hrs - 14:00hrs (the next day)
During the maintenance period, we will need to shutdown your server(s) and migrate the server(s) to the new location. Please provide us with your servers' password for our on-site engineers in Hong Kong to shutdown the server prior to the migration. Alternatively, please provide us with your contact number for our on-site engineers in Hong Kong to call you, for you to remotely shutdown your server(s) prior to the migration.
Should you require further information with regards to this maintenance exercise, please kindly send a fresh e-mail to support@webvisions.com, and put "HK Migration" on the subject line.
Update on 18 November 2006, 08:00hrs: Currently the maintenance exercise is still on going, and it is taking longer than expected. We will update this page once the maintenance has been completed.
Update on 18 NOvember 2006, 14:00hrs: The migration exercise has been completed.
We apologise for the inconvenience caused by the maintenance exercise. Thank you very much for your kind attention and understanding.
15 November 2006, 23:00hrs - 24:00hrs
Date range of maintenance : 15 Nov 2006
Time range of maintenance : 2300hrs - 0000hrs
Nature of maintenance : Software patch
Description of maintenance :
Installation of critical Microsoft patches.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- mail-list
- galahad
Reboot REQUIRED
Services affected and how long : Approx. 10 mins.
8 November 2006, 22:30hrs - 23:30hrs
Date range of maintenance : 08 November 2006
Time range of maintenance : 22:30 to 23:30
Nature of maintenance : Software patch
Description of maintenance :
Coldfusion Updater installation and patching.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Jezebel.webvis.net
Reboot REQUIRED
Services affected and how long : 1 hour
3 November 2006, 23:00hrs - 23:30hrs
Date range of maintenance : 3 Nov 2006
Time range of maintenance : 2300hrs - 2330hrs
Nature of maintenance : Software patch
Description of maintenance :
Installation of critical patches.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- sgwinvz01
Reboot REQUIRED
Services affected and how long : Approximately 10 mins.
26 Oct 2006, 22:00 hrs - 27 Oct 2006, 0200 hrs.
Date range of maintenance: 26 Oct 2006 - 27 Oct 2006
Time range of maintenance: 22:00hrs - 02:00hrs
Nature of maintenance: Server maintenance and upgrade
Description of maintenance:
We will be upgrading to hard disk for hyperion.webvis.net to higher capacity.
Servers affected: hyperion.webvis.net
Apologies for the inconvenience caused.
25 October 2006, 22:00hrs - 23:00hrs
Date range of maintenance : 25 Oct 2006
Time range of maintenance : 2200hrs - 2300hrs
Nature of maintenance : Hardware maintenance
Description of maintenance :
Replacement of server motherboard and SCSI controller.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Galahad
Reboot REQUIRED
Services affected and how long : Approx. 1 hr.
23 October 2006, 23:00hrs - 23:59hrs
Date range of maintenance : 23 Oct 2006
Time range of maintenance : 2300hrs - 2359hrs
Nature of maintenance : Hardware maintenance
Description of maintenance :
Hardisk replacement.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- galahad
Reboot REQUIRED
Services affected and how long : Approximately 30 mins.
20 October 2006, 22:00hrs - 03:00hrs (the next day)
Date range of maintenance: 20 October 2006
Time range of maintenance: 22:00hrs - 03:00hrs (the next day)
Nature of maintenance: Data Center Maintenance
Description of maintenance:
A minor UPS maintenance exercise has been scheduled within our Singapore data center facilities at these following times:
Friday, 20 October 2006, 22:00hrs - 03:00hrs (the next day)
During the maintenance period, our power vendors advise that they expect no disruption to the power supply. As a precaution, Webvisions' engineers will be on stand-by at the data center during this maintenance.
We apologise for the inconvenience caused.
17 October 2006, 00:00hrs - 01:00hrs
Date range of maintenance : 17 October 2006
Time range of maintenance : 12:00am - 01:00 am
Nature of maintenance : Server maintenance
Description of maintenance :
Critical updates and patches installation.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Cid
Itchy
Nanaki
Vincent
Beaumain
Chocobo
Bahamut
Cloud
Scratchy
Reboot REQUIRED
Services affected and how long : 15 mins
12 October 2006, 22:00hrs - 03:00hrs (the next day)
Date range of maintenance: 12 October 2006
Time range of maintenance: 22:00hrs - 03:00hrs (the next day)
Nature of maintenance: Data Center Maintenance
Description of maintenance:
A scheduled UPS maintenance exercise has been scheduled at these following times:
Thursday, 12 October 2006, 22:00hrs - 03:00hrs (the next day)
During the maintenance period, our power vendors advise that they expect no disruption to the power supply. As a precaution, Webvisions' engineers will be on stand-by at the data center during this maintenance.
We apologise for the inconvenience caused.
9 October 2006, 23:00hrs - 24:00hrs
Date range of maintenance : 9 October 2006
Time range of maintenance : 23:00hrs - 24:00hrs
Nature of maintenance : Software patch
Description of maintenance :
Critical updates installation
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Alexander
Mimas
Maggie
Barret
Lisa
Bart
Yuffie
Hades
Tifa
Fenrir
Taurus
Ifrit
Galahad
Reboot REQUIRED
Services affected and how long : 30 Minutes
14 September 2006, 00:00hrs - 01:00hrs
Date range of maintenance : 14 September 2006
Time range of maintenance : 00:00hrs - 01:00hrs
Nature of maintenance : Software patch
Description of maintenance :
Windows security patches
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
cid
itchy
nanaki
vincent
scratchy
beaumain
chocobo
bahamut
cloud
Reboot REQUIRED
Services affected and how long : 15 mins
5th Sept 2006, 23:00hrs - 00:00hrs
Date range of maintenance : 5 Sept 2006
Time range of maintenance : 2300hrs - 0000hrs
Nature of maintenance : Hardware maintenance
Description of maintenance :
RAM Upgrade.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Hades
Reboot REQUIRED
Services affected and how long : Approximately 30 mins.
30 August 2006, 22:00hrs - 01:00hrs (the next day)
Date range of maintenance: 30 August 2006
Time range of maintenance: 22:00hrs - 01:00hrs (the next day)
Nature of maintenance: Network and server maintenance.
Description of maintenance:
We will be performing minor network maintenance within our Singapore data center facilities. At the same time, we will also
upgrade the RAM for our secondary name server (ns2.webvis.net), to cater for growth.
Customers might experience very short intermittent downtime and latency during the maintenance window period.
We apologise for the inconvenience caused.
23 August 2006, 22:00hrs - 03:00hrs (the next day)
Date range of maintenance : 23 August 2006
Time range of maintenance : 22:00hrs - 03:00hrs (the next day)
Nature of maintenance : Hardware maintenance
Description of maintenance :
Hardware Upgrade.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
nanaki.webvis.net
Reboot REQUIRED
Services affected and how long : 5 Hours
22 August 2006, 23:00hrs - 24:00hrs
Date range of maintenance : 22 August 2006
Time range of maintenance : 23:00hrs - 24:00hrs
Nature of maintenance : Server Maintenance
Description of maintenance :
Software patch installation
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Heaven
Aeris
Jezebel
Webmail
Krusty
win-101-sh.webvis.net
Cait
Reboot REQUIRED
Services affected and how long : 10 minute for each server
21 August 2006, 23:00hrs - 24:00hrs
Date range of maintenance : 21 Aug 2006
Time range of maintenance : 2300hrs - 0000hrs.
Nature of maintenance : Software patch
Description of maintenance :
Windows security patches installation.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
SGWINVZ01
Alexander
Mimas
Maggie
Barret
Lisa
Bart
Yuffie
Hades
Tifa
Reboot REQUIRED
Services affected and how long : Approx. 10mins.
19 August 2006, 22:00hrs - 02:00hrs (the next day)
Date range of maintenance: Saturday, 19 August 2006
Time range of maintenance: 22:00hrs - 02:00hrs (the next day)
Nature of maintenance: Network and UPS maintenance
Description of maintenance:
We will be performing network maintenance within our Singapore data center facilities. We will upgrade one of our core routers to improve its performance. At the same time, we will also perform regular maintenance on one of our UPSes.
Customers might expect some intermittent downtime and latency during the maintenance window period.
Apologise for the inconvenience caused by the maintenance exercise.
17 August 2006, 23:00hrs - 24:00hrs
Date range of maintenance : 17 Aug 2005
Time range of maintenance : 2300hrs - 0000hrs
Nature of maintenance : Software patch
Description of maintenance :
Windows security patches installation.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Fenrir
- Taurus
- Ifrit
- Galahad
Reboot REQUIRED
Services affected and how long : Approx. 15mins.
17 August 2006, 01:00hrs - 02:00hrs
Date range of maintenance : 17/08/06
Time range of maintenance : 1:00 am - 2:00 am
Nature of maintenance : Software patch
Description of maintenance :
Windows security patches installation
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Cid
Itchy
Vincent
Beaumain
Bahamut
Cloud
Scratchy
Reboot REQUIRED
Services affected and how long : 15 mins
4 August 2006, 02:00hrs - 03:00hrs
Date range of maintenance : 4 Aug 2006
Time range of maintenance : 0200hrs - 0300hrs
Nature of maintenance : Hardware maintenance
Description of maintenance :
Checkdisk will be carried out on the server hardisk.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Webmail
Reboot REQUIRED
Services affected and how long : Approx. 1 hr.
03 Aug 2006, 22:00 hrs - 03 Aug 2006, 0000 hrs.
Date range of maintenance: 03 Aug 2006 - 03 Aug 2006
Time range of maintenance: 22:00hrs - 00:00hrs
Nature of maintenance: Server maintenance and upgrade
Description of maintenance:
We will be upgrading to better hardware for matis.webvis.net to cater for load
We are preparing a 2 hour maintenance window period for this purpose, however we expect that the whole maintenance process will take approximately 1 hours.
Servers affected: matis.webvis.net
Apologies for the inconvenience caused.
2 August 2006, 23:00hrs - 00:00hrs
Date range of maintenance : 02 Aug 2006
Time range of maintenance : 2300hrs - 0000hrs
Nature of maintenance : Software patch
Description of maintenance :
Windows security patches installation.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- SGWINVZ01
- Fenrir
- Taurus
- Ifrit
- Galahad
Reboot REQUIRED
Services affected and how long : Approximately 10 mins.
25 July 2006, 01:00hrs - 02:00hrs
Date range of maintenance : 25 July 2006
Time range of maintenance : 01:00am - 02:00am
Nature of maintenance : Software patch
Description of maintenance :
Windows security patches installation
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Cid
Itchy
Nanaki
Vincent
Ulysses
Bahamut
Scratchy
Mimas
Reboot REQUIRED
Services affected and how long : 15 mins
23 July 2006, 00:00hrs - 03:00hrs
Date range of maintenance: Sunday, 23 July 2006
Time range of maintenance: 00:00hrs - 03:00hrs Singapore time
Nature of maintenance: Network maintenance
Description of maintenance:
We will be performing network maintenance within our Singapore data center facilities. We will upgrade one of our core routers to improve its performance.
Customers might expect some intermittent downtime and latency during the maintenance window period.
Update: The maintenance conducted on 23 July 2006 was not completed. We are scheduling a follow-up maintenance to be conducted on:
Date range of maintenance: Sunday, 30 July 2006
Time range of maintenance: 00:00hrs - 03:00hrs Singapore time
Apologise for the inconvenience caused by the maintenance exercise.
19 July 2006, 22:00 hrs - 20 July 2006, 0000 hrs.
Date range of maintenance: 19 July 2006 - 20 July 2006
Time range of maintenance: 22:00hrs - 00:00hrs
Nature of maintenance: Server maintenance and upgrade
Description of maintenance:
We will be upgrading the VPS version for SGVZ01 to the latest version..
We are preparing a 2 hour maintenance window period for this purpose, however we expect that the whole maintenance process will take approximately 1 hours.
Servers affected: SGVZ01
Apologies for the inconvenience caused.
12 July 2006, 22:00hrs - 23:00hrs
Date range of maintenance : 12 Jul 2006
Time range of maintenance : 2200hrs - 2300hrs
Nature of maintenance : Hardware maintenance
Description of maintenance :
Checkdisk will be carried out on the System HDD.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Webmail
Reboot REQUIRED
Services affected and how long : Approx. 30 mins.
11 July 2006, 23:00hrs - 24:00hrs
Date range of maintenance : 11 Jul 2006
Time range of maintenance : 2300hrs - 0000hrs
Nature of maintenance : Hardware maintenance
Description of maintenance :
Server memory (RAM) upgrade.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Krusty
- Chocobo
Reboot REQUIRED
Services affected and how long : Approx. 30 mins.
7 July 2006, 23:00hrs - 23:30hrs
Date range of maintenance : 7 July 2006
Time range of maintenance : 2300hrs - 2330hrs
Nature of maintenance : Software patch
Description of maintenance :
Critical patches installation.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Ulysses
Reboot REQUIRED
Services affected and how long : Approx. 10 mins.
28 June 2006, 22:00hrs - 29 June 2006, 03:00hrs
Date range of maintenance: 28 June 2006 - 29 June 2006
Time range of maintenance: 22:00hrs - 03:00hrs
Nature of maintenance: Server maintenance and upgrade
Description of maintenance:
We will be upgrading the hard disks for Calypso to cater for growth. This will involve migrating
the server's contents from old hard disks to new ones.
We are preparing a 5-hour maintenance window period for this purpose,
however we expect that the whole maintenance process will take approx. 4 hours.
Servers affected: Calypso
Apologies for the inconvenience caused.
July 2006 - December 2006
Date range of maintenance : Every 1st and 2nd week of each month. From July 2006 - December 2006.
Time range of maintenance : 2300hrs - 0600hrs (Next day)
Nature of maintenance : System backup
Description of maintenance :
We will be carrying out systems data backup of the affected servers.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- alexander
- bahamut
- barret
- bart
- beaumain
- cait
- chocobo
- cid
- cloud
- galahad
- hades
- heaven
- homer
- ifrit
- itchy
- jezebel
- krusty
- lisa
- maggie
- nanaki
- odin
- scratchy
- tifa
- triton
- vincent
- webmail
- yuffie
Reboot REQUIRED
Services affected and how long : Approx. 30 minutes
19 June 2006, 23:00hrs - 23:59hrs
Date range of maintenance : 19 June 2006
Time range of maintenance : 23:00hrs - 23:59hrs
Nature of maintenance : Software patch
Description of maintenance :
Patches installation.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Mimas
Reboot REQUIRED
Services affected and how long : 15 minutes
16 June 2006, 23:00hrs - 23:59hrs
Date range of maintenance : 16 June 2006
Time range of maintenance : 23:00hrs - 23:59hrs
Nature of maintenance : Software patch
Description of maintenance :
Patches installation.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Heaven
Aeris
Jezebel
Webmail
NAS
win-101-sh.webvis.net
Cait
Alexander
Mimas
Maggie
Barret
Lisa
Bart
Yuffie
Hades
Reboot REQUIRED
Services affected and how long : 15 minutes
15 - 24 June 2006, 23:00hrs - 06:00hrs (the next day)
Date range of maintenance : 15 Jun - 24 Jun 2006
Time range of maintenance : 2300hrs - 0600hrs (Next day)
Nature of maintenance : System backup
Description of maintenance :
We will be carrying out systems data backup of the affected servers.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- alexander
- bahamut
- barret
- bart
- beaumain
- cait
- chocobo
- cid
- cloud
- galahad
- hades
- heaven
- homer
- ifrit
- itchy
- jezebel
- krusty
- lisa
- maggie
- nanaki
- odin
- scratchy
- tifa
- triton
- vincent
- webmail
- yuffie
Reboot REQUIRED
Services affected and how long : Approx. 30 minutes
15 June 2006, 22:00hrs - 16 June 2006, 02:00hrs
Date range of maintenance: 15 June 2006 - 16 June 2006
Time range of maintenance: 22:00hrs - 02:00hrs
Nature of maintenance: Server maintenance and upgrade
Description of maintenance:
We will be upgrading the hardware for BABYLON to cater for growth. This will involve migrating
the server's contents from old hard disks to new ones.
We are preparing a 4-hour maintenance window period for this purpose,
however we expect that the whole maintenance process will take approx. 3 hours.
Servers affected: BABYLON
Apologies for the inconvenience caused.
14 June 2006, 23:00hrs - 00:00hrs
Date range of maintenance : 14 June 2006
Time range of maintenance : 2300hrs - 0000hrs
Nature of maintenance : Software patch
Description of maintenance :
Patches Installation.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Fenrir
- Taurus
- Ifrit
- Galahad
Reboot REQUIRED
Services affected and how long : Approx. 10 mins.
11 June 2006, 00:00hrs - 01:00hrs
Date range of maintenance : 11/06/06
Time range of maintenance : 00:00 - 01:00hrs
Nature of maintenance : Software patch
Description of maintenance :
Servers patched with new updates.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Cid
Itchy
Nanaki
Vincent
Beaumain
Chocobo
Ulysses
Bahamut
Cloud
Scratchy
Reboot REQUIRED
Services affected and how long : 1 hour
5 June 2006, 23:00hrs - 24:00hrs
Date range of maintenance : 5 June 2006
Time range of maintenance : 2300hrs - 2400hrs
Nature of maintenance : Software patch
Description of maintenance :
Patches Installation.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Taurus
- Ifrit
- Galahad
Reboot REQUIRED
Services affected and how long : Approx. 15mins.
2 June 2006, 00:00hrs - 01:00hrs
Date range of maintenance: 2 June 2006
Time range of maintenance: 00:00hrs - 01:00hrs
Nature of maintenance: urgent network maintenance
Description of maintenance:
We will be rebooting one of our core routers in our Singapore data centre for an urgent network maintenance. Traffic will be automatically re-routed to other routers.
Customer might expect some intermittent downtime and latency during the re-routing process within the window maintenance period.
We apologise for the inconvenience caused.
29 May- 1 June 2006, 23:00hrs - 24:00hrs
Date range of maintenance: 29 May 2006 - 1 June 2006
Time range of maintenance: 23:00hrs - 24:00hrs
Nature of maintenance: server maintenance
Description of maintenance:
We will be conducting an urgent maintenance to a number of our virtual servers. We will be powering down and rebooting each server once over the next four days, for maintenance purposes. The total downtime for each machine is expected to be less than 30 minutes, provided there's no further complications.
We apologise for any inconvenience caused.
26 May 2006, 22:00hrs - 29 May 2006, 05:00hrs
Date and time range of maintenance: Between 26 May 2006, 22:00hrs and 29 May 2006, 05:00hrs
Nature of maintenance: Data Center Maintenance
Description of maintenance:
A follow-up UPS maintenance exercise has been scheduled at these following times:
Between 26 May 2006, 22:00hrs and 29 May 2006, 05:00hrs Singapore time
During the maintenance period, our power vendors advise that they expect no disruption to the power supply. As a precaution, Webvisions' engineers will be on stand-by at the data center during this maintenance.
At the same time, we will also be upgrading our core routers, and customers might experience some intermittent downtime and latency during the upgrade.
We apologise for the inconvenience caused.
24 May 2006, 22:00hrs - 23:55hrs
Date range of maintenance : 24 May 2006
Time range of maintenance : 22:00hrs - 23:55hrs
Nature of maintenance : System maintenance
Description of maintenance :
System Repair
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
webmail
Reboot REQUIRED
Services affected and how long : 20 minutes
23 May 2006, 23:00hrs - 23:55hrs
Date range of maintenance : 23 May 2006
Time range of maintenance : 23:00hrs - 23:55hrs
Nature of maintenance : Software patch
Description of maintenance :
Patches installation.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Heaven
Aeris
Jezebel
Krusty
Mimas
Cait
Reboot REQUIRED
Services affected and how long : 15 minutes
19 May 2006, 12:00hrs - 13:00hrs
Date range of maintenance: 19 May 2006
Time range of maintenance: 12:00hrs - 13:00hrs
Nature of maintenance: Urgent server maintenance.
Description of maintenance:
We will be rebooting our Unix virtual server in China, HERBIE, for maintenance purposes. The downtime will be less than 10 minutes, provided there's no further complications.
We apologise for the inconvenience caused.
18 May 2006, 23:00hrs - 23:59hrs
Date range of maintenance : 18 May 2006
Time range of maintenance : 23:00hrs - 23:59hrs
Nature of maintenance : Software patch
Description of maintenance :
Patches installation
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Mimas
Maggie
Barret
Lisa
Bart
Yuffie
Hades
Tifa
Reboot REQUIRED
Services affected and how long : 15 to 30 Minutes
11 May 2006, 22:00hrs - 15 May 2006, 05:00hrs
Date and time range of maintenance: Between 11 May 2006, 22:00hrs and 15 May 2006, 05:00hrs
Nature of maintenance: Data Center Maintenance
Description of maintenance:
A scheduled UPS maintenance exercise has been scheduled at these following times:
Between 11 May 2006, 22:00hrs and 15 May 2006, 05:00hrs Singapore time
During the maintenance period, our power vendors advise that they expect no disruption to the power supply. As a precaution, Webvisions' engineers will be on stand-by at the data center during this maintenance.
We apologise for the inconvenience caused.
9 May 2006, 21:00hrs - 24:00hrs
Date range of maintenance : 9 May 2006
Time range of maintenance : 2100hrs - 0000hrs
Nature of maintenance : System maintenance
Description of maintenance :
A major hardware upgrade will be carried out on one of our shared server. All services on the server will be unavailable during the upgrade.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Alexander
Reboot REQUIRED
Services affected and how long : Approx. 3 hrs.
28 April 2006, 23:00hrs - 02:00hrs
Date range of maintenance: 28 April 2006
Time range of maintenance: 23:00hrs - 02:00hrs
Nature of maintenance: Server and network maintenance
Description of maintenance:
Our US partner will perform physical migration of these US virtual servers: IDA and HALLEY to another rack on the same data center. The migration process will approximately take 1 hour, provided there's no further complications. We are preparing window maintenance period of between 23:00hrs and 02:00hrs for this maintenance.
Servers affected: IDA, HALLEY, NS3
Update on 01:30hrs: IDA and NS3 are already up, but HALLEY is still down. Currently we are still working with our US partner to resolve the problem. Any further updates will be posted here.
Update on 02:20hrs: HALLEY is now back up.
We apologise for the inconvenience caused.
28 April 2006, 22:00hrs - 23:00hrs
Date range of maintenance : 28 April 2006
Time range of maintenance : 22:00hrs - 23:00hrs
Nature of maintenance : Hardware maintenance
Description of maintenance :
RAM upgrade.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Jezebel
Reboot REQUIRED
Services affected and how long : Approx. 30mins.
25 April 2006, 22:00hrs - 24:00hrs
Date range of maintenance : 25 April 2006
Time range of maintenance : 22:00hrs - 24:00hrs
Nature of maintenance : Urgent system maintenance
Description of maintenance :
We will conduct an urgent system maintenance on one of our Windows virtual servers in Singapore: IFRIT.
We will perform system registry cleanup and installation of critical patches on the server.
We are preparing a 2-hour window maintenance period between 10pm and 12am tonight for this maintenance.
Customers will expect intermittent connectivity issue while accessing the server.
We apologise for the inconvenience caused.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Ifrit
Reboot REQUIRED
Services affected and how long : Approximately 2hrs.
19 April 2006, 00:00hrs - 01:00hrs
Date range of maintenance : 19 April 2006
Time range of maintenance : 00:00hrs - 01:00hrs
Nature of maintenance : Server maintenance
Description of maintenance :
Software patch
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Cid
Itchy
Nanaki
Vincent
Beaumain
Chocobo
Ulysses
Bahamut
Cloud
Scratchy
Reboot REQUIRED
Services affected and how long : Approx 30 Minutes
13 April 2006, 23:00hrs - 23:59hrs
Date range of maintenance : 13 April 2006
Time range of maintenance : 23:00hrs - 23:59hrs
Nature of maintenance : Server maintenance
Description of maintenance :
Software patch
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Taurus
Alexander
Mimas
Barret
Bart
Yuffie
Hades
Tifa
Aeris
Jezebel
Webmail
Krusty
Cait
Reboot REQUIRED
Services affected and how long : Approx 30 Minutes
31 March 2006, 22:00hrs - 23:00hrs
Date range of maintenance : 31 March 2006
Time range of maintenance : 22:00hrs to 23:00hrs
Nature of maintenance : Hardware maintenance
Description of maintenance :
Harddisk Maintenance.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
alexander.webvis.net
Reboot REQUIRED
Services affected and how long : estimated 1 hour
26 March 2006, 08:00hrs - 17:00hrs
Date range of maintenance: Sunday, 26 March 2006
Time range of maintenance: 08:00hrs - 17:00hrs
Nature of maintenance: Data center maintenance
Description of maintenance:
A scheduled generator set maintenance has been scheduled in our Singapore data center at the following time:
Date: Sunday, 26 March 2006
Time: Between 08:00hrs and 17:00hrs Singapore time
During the maintenance period, no disruption to the services is expected.
We apologise for the inconvenience caused.
24 March 2006, 00:00hrs - 00:30hrs PST (GMT -0800) / 16:00hrs - 16:30hrs SGT
Date range of maintenance: 24 March 2006
Time range of maintenance: 00:00hrs - 00:30hrs PST (GMT -0800) / 16:00hrs - 16:30hrs SGT
Nature of maintenance: Server maintenance
Description of maintenance:
We will be rebooting one of our Windows servers in US, FENRIR, for maintenance purposes.
We apologise for the inconvenience caused.
23 March 2006, 22:00hrs - 02:00hrs
Date range of maintenance : 23 Mar 2006
Time range of maintenance : 2200hrs - 0200hrs
Nature of maintenance : Hardware and OS maintenance
Description of maintenance :
We will be upgrading the CPU, RAM, hard disk and operating system of the affected server to higher capacities or newer version.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- europa
10 March 2006, 23:00hrs - 05:00hrs (the next day)
Date range of maintenance: Friday, 10 March 2006
Time range of maintenance: 23:00hrs - 05:00hrs (the next day) Singapore time
Nature of maintenance: Data center maintenance
Description of maintenance:
A scheduled power maintenance exercise has been scheduled at the following time:
Date: Friday, 10 March 2006
Time: Between 23:00hrs and 05:00hrs (the next day) Singapore time
During the maintenance period, our power vendors advise that they expect no disruption to the services. As a precaution, Webvisions' engineers will be on stand-by at the data center during this maintenance.
Should you require further information with regards to this maintenance exercise, please kindly send an e-mail to support@webvisions.com.
We apologise for the inconvenience caused.
6-9 March 2006, 23:00hrs - 24:00hrs
Date range of maintenance: 6 March 2006 - 9 March 2006
Time range of maintenance: 23:00hrs - 24:00hrs
Nature of maintenance: Urgent server maintenance
Description of maintenance:
We will be conducting an urgent maintenance to a number of our virtual servers. We will be powering down and rebooting each server once over the next four days, for maintenance purposes. The total downtime for each machine is expected to be less than 30 minutes, provided there's no further complications.
We apologise for any inconvenience caused.
18 February 2006, 10:00hrs - 18:00hrs
Date range of maintenance: Saturday, 18 February 2006
Time range of maintenance: 10:00hrs - 18:00hrs Singapore time
Nature of maintenance: Data center maintenance
Description of maintenance:
We will be performing a minor UPS maintenance exercise in our Singapore data
center. No disruption to your services is expected.
As a precaution, Webvisions' engineers will be on stand-by at the data center during this maintenance.
We apologise for the inconvenience caused.
5 February 2006, 00:00hrs - 04:00hrs
Date range of maintenance: Sunday, 5 February 2006
Time range of maintenance: 00:00hrs - 04:00hrs Singapore time
Nature of maintenance: Network maintenance
Description of maintenance:
We will be performing network maintenance within our Singapore data center facilities. We will upgrade our core routers to improve their performance.
Customers might expect some intermittent downtime and latency during the maintenance window period.
Apologise for the inconvenience caused by the maintenance exercise.
25 January 2006, 23:00hrs - 23:59hrs
Date range of maintenance : 25 January 2006
Time range of maintenance : 23:00hrs - 23:59hrs
Nature of maintenance : Hardware maintenance
Description of maintenance :
Mirror hardisk replacement.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Tifa
Reboot REQUIRED
Services affected and how long : Approx. 30 mins.
21 January 2006, 23:00hrs - 23:30hrs
Date range of maintenance : 21 Jan 2006
Time range of maintenance : 2300hrs - 2330hrs
Nature of maintenance : Hardware maintenance
Description of maintenance :
Physical RAM upgrade.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
- Taurus
Reboot REQUIRED
Services affected and how long : Approx. 30 mins.
22 January 2006, 00:00hrs - 02:00hrs
Date range of maintenance: 22 January 2006
Time range of maintenance: 00:00hrs - 02:00hrs
Nature of maintenance: Network maintenance.
We will be rebooting one of our distribution switches: webviscs10 for maintenance purposes.
It will take less than 5 minutes for the switch to be rebooted, provided there's no follow-up issues.
We apologise for the inconvenience caused.
19 January 2006, 23:00hrs - 24:00hrs
Date range of maintenance : 19 January 2006
Time range of maintenance : 23:00hrs - 24:00hrs
Nature of maintenance : Software patch
Description of maintenance :
Critical patches installation.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
Taurus
Galahad
Ifrit
Alexander
Mimas
Maggie
Barret
Lisa
Bart
Yuffie
Hades
Tifa
Reboot REQUIRED
Services affected and how long : Appox. 10 mins.
18 January 2006, 23:00hrs - 24:00hrs
Date range of maintenance : 18 January 2006
Time range of maintenance : 23:00hrs - 24:00hrs
Nature of maintenance : Software patch
Description of maintenance :
Patch installation.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Cid
Itchy
Nanaki
Vincent
Beaumain
Chocobo
Ulysses
Bahamut
Cloud
Scratchy
Reboot REQUIRED
Services affected and how long : 15 mins
January 2006 - June 2006
Date range of maintenance : Every 1st and 2nd week of each month. From January 2006 - June 2006
Time range of maintenance : 2300hrs - 0600hrs (Next day)
Nature of maintenance : System backup
Description of maintenance :
We will be carrying out systems data backup of the affected servers.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
alexander
bahamut
barret
bart
beaumain
cait
chocobo
cid
cloud
galahad
hades
heaven
homer
ifrit
itchy
jezebel
krusty
lisa
maggie
nanaki
odin
scratchy
tifa
triton
vincent
webmail
yuffie
Reboot REQUIRED
Services affected and how long : Approx. 30 minutes
16 April 2005 - 31 Dec 2005
Nature of maintenance: Ongoing Upgrade Excercise
Please be informed of an Ongoing Upgrade Exercise to a number of virtual server machines over the following 6 months until December 31, 2005. This exercise comprises upgrading the CPU, RAM and the hard disks to higher capacity. The maintenance period will cover approximately 4 hours for each machine.
The maintenance of specific virtual machines affected will be scheduled on this web page 2-4 days prior to the actual upgrade exercise. This ongoing maintenance exercise will be conducted over the 6 months. Customers are encouraged to check this page regularly.
During the maintenance window period, NO email will be lost. Customers will not be able to access the website or sending/receiving e-mails. However, all incoming e-mails will be spooled into our relay server and will be sent to the primary server once the server is up after the upgrade.
Please do not hesitate to reply to this e-mail should you still have further enquiries or need further assistance with regards to this matter.
We apologise for the inconvenience caused by the maintenance exercise. Thank you very much for your kind attention and understanding.
13 January 2006, 23:00hrs - 23:59hrs
Date range of maintenance : 13 January 2006
Time range of maintenance : 23:00hrs - 23:59hrs
Nature of maintenance : Software patch
Description of maintenance :
Installation of critical patches.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
alexander
mimas
maggie
barret
lisa
bart
yuffie
hades
tifa
Reboot REQUIRED
Services affected and how long : approx. 15min.
6 January 2006, 23:00hrs - 23:59hrs
Date range of maintenance : 6 Jan 2006
Time range of maintenance : 2300 - 2355H
Nature of maintenance : Software patch
Description of maintenance :
Installation of patches
Related bulletin/article(s) :
Related URL(s) :
http://www.microsoft.com/technet/security/bulletin/ms06-001.mspx
Servers affected :
Heaven
Aeris
Jezebel
Webmail
NAS
Krusty
win-101-sh
Cait
Reboot REQUIRED
Services affected and how long : 15 minutes
28 December 2005, 23:30hrs - 23:59hrs
Date range of maintenance : 28 December 2005
Time range of maintenance : 23:30hrs - 23:59hrs
Nature of maintenance : Software patch
Description of maintenance :
Critical updates installation
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
LISA
Reboot REQUIRED
Services affected and how long : Approx. 15 Minutes.
27 December 2005, 23:00hrs - 04:00hrs
Date range of maintenance : 27 December 2005
Time range of maintenance : 23:00hrs to 04:00hrs (the next day)
Nature of maintenance : Software patch
Description of maintenance :
Installing new critical updates
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Fenrir
Taurus
Ifrit
Galahad
Alexander
Mimas
Maggie
Barret
Lisa
Bart
Yuffie
Hades
Tifa
Reboot REQUIRED
Services affected and how long : Approx. 15 Minute.
22 December 2005, 20:30hrs - 21:30hrs
Date range of maintenance : 22 Dec 2005
Time range of maintenance : 2030 - 2130
Nature of maintenance : memory upgrade for servers
Description of maintenance :
We are upgrading the memory of the server to cater for loading and growth.
Servers affected : Styx and Miranda
22 December 2005, 23:00hrs - 23:59hrs
Date range of maintenance : 22 Dec 2005
Time range of maintenance : 2300H - 2359H
Nature of maintenance : Software patch
Description of maintenance :
Applying software patches
Related bulletin/article(s) : -
Related URL(s) :
Servers affected :
HEAVEN
AERIS
JEZEBEL
WEBMAIL
NAS
WIN-101-SH
CAIT
ITCHY
NANAKI
VINCENT
Reboot REQUIRED
Services affected and how long : 15 minutes
17 December 2005, 15:00hrs - 23:00hrs
Date range of maintenance: 17 December 2005
Time range of maintenance: 15:00 hrs - 23:00hrs
Nature of maintenance: Data Center Maintenance
Description of maintenance:
A scheduled UPS maintenance exercise has been scheduled at the following time:
Date: Saturday, 17 December 2005
Time: Between 15:00hrs and 23:00hrs Singapore time
During the maintenance period, our power vendors advise that they expect no disruption
to the power supply. As a precaution, Webvisions' engineers will be on stand-by
at the data center during this maintenance.
Should you require further information with regards to this maintenance
exercise, please kindly send an e-mail to support@webvisions.com.
Update on 19 December 2005: The maintenance is partially completed. We will schedule another time to complete the maintenance. Any further updates will be posted here.
Update on 21 December 2005: We will be conducting a follow-up UPS maintenance exercise at the following time:
Date: Friday, 23 December 2005
Time: Between 19:00hrs and 23:00hrs Singapore time
During the maintenance period, our power vendors advise that they expect no disruption
to the power supply. As a precaution, Webvisions' engineers will be on stand-by
at the data center during this maintenance.
Update on 23 December 2005:
Due to unforseen circumstances, we are postponing the scheduled maintenance.
We will advice on future schedule as soon as it is available.
Update on 28 December 2005:
We will be conducting an urgent follow-up UPS maintenance exercise at the following time:
Date: Thursday, 29 December 2005
Time: Between 19:00hrs and 23:00hrs Singapore time
During the maintenance period, our power vendors advise that they expect no disruption to the power supply. As a precaution, Webvisions' engineers will be on stand-by at the data center during this maintenance.
Should you require further information with regards to this maintenance
exercise, please kindly send an e-mail to support@webvisions.com.
30 November 2005, 21:00hrs - 22:00hrs
Date range of maintenance : 30 Nov 2005
Time range of maintenance : 2100 - 2200
Nature of maintenance : Urgent replacement of faulty hard disk
Description of maintenance :
A hard disk on Uranus was found to be faulty and we are replacing it.
Apologise for the inconvenience caused by the maintenance exercise.
Servers affected : Uranus
23 November 2005, 23:00hrs - 23:55hrs
Date range of maintenance : 23 Nov 2005
Time range of maintenance : 2300 - 2355
Nature of maintenance : Software patch
Description of maintenance :
Patching SQL 2000 to SP4
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Taurus
Reboot REQUIRED
Services affected and how long : 15 minutes
18 November 2005, 23:00 hrs - 23:59 hrs
Date range of maintenance : 18 Nov 2005
Time range of maintenance : 2300 - 2359
Nature of maintenance : Software patch
Description of maintenance :
Update for Windows 2000 (KB904368)
Security Update for Windows 2000 (KB896424)
Windows Malicious Software Removal Tool - November 2005 (KB890830)
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Heaven
Aeris
Jezebel
Webmail
NAS
Krusty
win-101-sh.webvis.net
Cait
Reboot REQUIRED
Services affected and how long : 15 minutes
17 November 2005, 23:00 Hrs to 05:00 Hrs (Next day)
Date range of maintenance : 17 November 2005
Time range of maintenance : 23:00 Hrs to 05:00 Hrs (Next day)
Nature of maintenance : Software patch
Description of maintenance :
Windows Malicious Software Removal Tool - November 2005 (KB890830)
Security Update for Windows 2000 (KB896424)
Update for Windows 2000 (KB904368)
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Alexander
mimas
Barret
Lisa
Bart
Yuffie
Hades
tifa
Beaumain
Bahamut
Cid
Chocobo
Cloud
Itchy
Ulysses
Vincent
Reboot REQUIRED
Services affected and how long : Aprox. 30Min
16 November 2005, 23:00hrs - 24:00hrs
Date range of maintenance : 16 Nov 2005
Time range of maintenance : 23:00hrs - 24:00hrs
Nature of maintenance : Software patch
Description of maintenance :
- Windows Malicious Software Removal Tool - November 2005
- Security Update for Windows 2000
Related bulletin/article(s) : KB890830 & KB896424
Related URL(s) :
-
Servers affected :
- Taurus
- Ifrit
- Beaumain
- Bahamut
- Cid
- Chocobo
- Cloud
- Itchy
- Ulysses
- Vincent
Reboot REQUIRED
Services affected and how long : Approx. 30mins.
9 November 2005, 20:00hrs - 00:00hrs
Date range of maintenance: 9 Nov 2005
Time range of maintenance: 20:00hrs - 00:00hrs
Nature of maintenance: Server maintenance
Description of maintenance:
We will be changing the hard disk of HESTIA to a bigger capacity hard disk, to cater for growth.
We will need to copy over all the server's contents from the old hard disk to the new hard disk.
We are preparing a 4-hour maintenance window period for this purpose,
however we expect that the whole maintenance process will take approx. 3 hours.
Servers affected: HESTIA
Apologies for the inconvenience caused.
09 November 2005, 23:00hrs - 24:00hrs
Date range of maintenance : 09 Nov 2005
Time range of maintenance : 2300hrs - 0000hrs (Next Day)
Nature of maintenance : System backup
Description of maintenance :
Backup of systems data.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
Odin
Reboot REQUIRED
Services affected and how long : Approx. 1hr.
27 October 2005 - 31 Dec 2005
Date range of maintenance : Every 1st week of each month.
Time range of maintenance : 2300hrs - 0600hrs (Next day)
Nature of maintenance : System backup
Description of maintenance :
We will be carrying out systems data backup of the affected servers.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
alexander
bahamut
barret
bart
beaumain
cait
chocobo
cid
cloud
galahad
hades
heaven
homer
ifrit
itchy
jezebel
krusty
lisa
maggie
nanaki
odin
scratchy
tifa
triton
vincent
webmail
yuffie
Reboot REQUIRED
Services affected and how long : Approx. 30 minutes
30 October 2005, 00:00hrs - 01:00hrs
Date range of maintenance : 30 October 2005
Time range of maintenance : 00:00Hrs to 01:00Hrs
Nature of maintenance : System maintenance
Description of maintenance :
Changing a failed mirror hard disk.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Tifa
Reboot REQUIRED
Services affected and how long : 60 minutes
19 October 2005, 23:00hrs - 06:00hrs
Date range of maintenance : 19 Oct 2005
Time range of maintenance : 23:00 to 06:00( next day)
Nature of maintenance : Software patch
Description of maintenance :
Critical Updates/Patches Installation.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
ifrit
itchy
jezebel
krusty
lisa
maggie
nanaki
odin
scratchy
taurus
tifa
triton
ulysses
vincent
webmail
yuffie
aeris
alexander
bahamut
barret
bart
beaumain
cait
chocobo
cid
cloud
fenrir
hades
heaven
Reboot REQUIRED
Services affected and how long : Aprox. 30 min.
29 September 2005, 23:00hrs - 24:00hrs
Date range of maintenance : 29 September 2005
Time range of maintenance : 23:00Hrs to 00:00Hrs
Nature of maintenance : System maintenance
Description of maintenance :
Reconnect the Mirror Harddisk.
Related bulletin/article(s) :
Related URL(s) :
Servers affected :
Chocobo
Reboot REQUIRED
Services affected and how long : 30 minutes
26 September 2005, 23:00hrs - 24:00hrs
Date range of maintenance : 26 Sep 05
Time range of maintenance : 23:00hrs - 24:00hrs
Nature of maintenance : Hardware maintenance
Description of maintenance :
Removal of mirror harddisk.
Related bulletin/article(s) : -
Related URL(s) :
-
Servers affected :
Chocobo
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